Manage live casino studio operations and lead dealer teams
About the role
Lead our live casino studio operations. You'll manage dealer teams, ensure quality standards, drive operational excellence, and deliver exceptional live gaming experiences to players worldwide.
Responsibilities
- Manage live casino studio operations
- Lead pit bosses and dealer teams
- Ensure game quality and standards
- Manage shift schedules and rotas
- Handle escalations and serious issues
- Monitor performance metrics
- Implement process improvements
- Report to senior management
Requirements
- 6+ years in live casino operations
- 3+ years of management experience
- Deep knowledge of live casino games and operations
- Strong leadership and people management
- Excellent problem-solving and decision-making
- Knowledge of gaming regulations
- Experience managing 24/7 operations
- Gaming qualifications preferred
Benefits
- Salary €40,000 - €52,000
- Senior management role
- Day shift position
- Health insurance
- Lead studio operations
- Career growth to director level