Supervise live dealer operations and ensure quality game delivery
About the role
Supervise our live dealer floor and ensure smooth operations. You'll manage dealers, handle game issues, ensure quality standards, and maintain studio excellence during your shift.
Responsibilities
- Supervise live dealers and game operations
- Monitor game quality and dealer performance
- Handle player disputes and issues
- Ensure compliance with gaming procedures
- Coach and support dealers
- Manage shift operations
- Report incidents and issues
- Maintain studio standards
Requirements
- 3+ years as live dealer required
- Strong knowledge of casino games
- Leadership and people management skills
- Excellent problem-solving abilities
- Good communication skills
- Professional appearance and demeanor
- Ability to work under pressure
- Flexible for rotating shifts
Benefits
- Salary €28,000 - €36,000
- Shift premiums
- Health insurance
- Leadership role
- Career progression to studio manager
- Professional development