Back to all jobs
🎯 Customer Experience & VIP

CRM Specialist

Sliema, MaltaFull TimePosted on Oct 28, 2025
30,000 – 40,000 EURper year

Execute automated CRM campaigns to engage and retain players

About the role

Drive player engagement through automated CRM campaigns. You'll create email, SMS, and push notification campaigns, segment players, and optimize communication for different player journeys.

Responsibilities

  • Create and execute CRM campaigns
  • Build player segments and targeting
  • Design email and SMS templates
  • Set up automated player journeys
  • A/B test campaign performance
  • Analyze campaign metrics and optimize
  • Work with marketing on promotions
  • Manage CRM platform and tools

Requirements

  • 3+ years of CRM or email marketing experience
  • Experience with CRM platforms (Salesforce, Braze, etc.)
  • Strong understanding of player segmentation
  • Knowledge of gaming promotions
  • Analytical mindset and data interpretation
  • HTML/CSS for email templates a plus
  • Gaming industry experience preferred
  • Creative and detail-oriented

Benefits

  • Salary €30,000 - €40,000
  • Hybrid work arrangement
  • Health insurance
  • Work with modern CRM stack
  • Career growth in marketing
  • Professional development

Position Details

Employment Type
Full Time
Work Mode
Hybrid
Shift
Day
Level
Mid
Experience
3+ years

Apply for this position

Similar positions